Privacy Policy for Albatross TMS
Effective Date: August 22, 2025
Company Name: Albatross TMS
Website: https://www.albatrosstms.com
Introduction
This Privacy Policy is intended to inform users of how Albatross TMS collects, uses, stores, and protects your Personally Identifiable Information (PII) in compliance with applicable U.S. privacy laws. PII refers to information that can be used on its own or with other information to identify or contact an individual.
By using our website or services, you consent to the practices described in this policy.
What Personal Information Do We Collect?
When interacting with our site, you may be asked to provide:
Name
Email address
Phone number
Responses to quizzes or surveys
Appointment preferences
We do not collect or store sensitive health, medical, or financial data.
When Do We Collect Information?
We collect your information when you:
Fill out a form or quiz
Register for a consultation or free resource
Use live chat or submit support inquiries
Subscribe to communications (email or SMS)
Visit or browse our website
How Do We Use Your Information?
We may use your information to:
Respond to your inquiries and support requests
Book and confirm appointments
Send educational and promotional content
Improve our site and marketing campaigns
Deliver downloadable guides and resources
Ask for service feedback, reviews, or testimonials
Follow up with you after quiz submissions or interactions
How Do We Protect Your Information?
We implement industry-standard security practices:
Our website uses SSL encryption
Access to personal data is limited to authorized personnel
We use malware scanning and encrypted tools
All transactions are processed through secure gateways
No sensitive data (e.g. health, payment info) is stored on our servers
Do We Use Cookies?
Yes. Cookies help us:
Recognize your browser across sessions
Understand site preferences and usage
Improve user experience and service quality
Track campaign performance and optimize ads
You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features but won’t break your experience.
Third-Party Disclosure
We do not sell, trade, or share your PII with unauthorized third parties.
We may share data with trusted service providers solely for:
Appointment scheduling
Analytics
Email/SMS communication
Marketing optimization
All providers are contractually obligated to protect your data.
Third-Party Links
Occasionally, we may include third-party links (e.g. educational resources or partners). These sites have their own privacy policies. We are not responsible for their content or privacy practices.
Google and Facebook Integration
We use tracking and advertising tools, including:
Google Analytics 4
Google Ads (Conversion Tracking & Retargeting)
Meta (Facebook/Instagram) Pixel
Microsoft Clarity
Lead-Finity Automation Tools (AI, CRM, SMS, etc.)
These tools may use cookies or tags to understand user behavior and personalize your experience. You can opt out via:
Do Not Track (DNT) Signals
Our site respects browser-level DNT settings and does not engage in behavioral tracking when a DNT signal is detected.
Children’s Privacy (COPPA)
Our services are not intended for users under 13. We do not knowingly collect data from children. If this occurs, we will delete the data promptly.
Data Breach Procedures
If a data breach occurs, we will:
Notify all affected parties via email within 7 business days
Take corrective action to mitigate future risks
Your Rights Under the Law
Under CalOPPA and other U.S. privacy laws, you have the right to:
Access the information we have on file for you
Request corrections or deletion of your data
Opt out of email/SMS communications
File a complaint with relevant authorities
CAN-SPAM Compliance
We agree to:
Use clear, non-deceptive email subject lines
Identify messages as advertisements when applicable
Include a physical mailing address in all emails
Provide opt-out instructions at the bottom of every email
Honor all opt-out/unsubscribe requests promptly
SMS Policy
By providing your mobile number, you consent to receive:
Appointment reminders
Follow-up communications
Promotional offers (if opted in)
Standard carrier rates may apply. You may opt out at any time by replying STOP to any message or contacting us directly.
Updates to This Policy
This policy may be updated at any time. We will notify you:
On this page
Via email (if applicable)
Last updated: [Insert Today’s Date]
Contact Us
If you have questions about this policy, contact us:
Albatross TMS
600 S County Farm Rd, Suite 201 Rm 1
Wheaton, IL 60187
📧 support@albatrosstms.com
📞 (630) 446-5660